Primary responsibilities of the position include, but are not limited to:
- Working closely with partners and legal assistants to prepare client accounts in a timely manner by preparing reports, creating prebills on demand and assisting with regular billing and special billing requests
- Reviewing all client accounts for accuracy and adherence to outside counsel guidelines
- Uploading the Firm’s accounts into the client’s e-billing system and managing all issues related with the uploads
- Assist with managing the monthly accrual process and uploading it to the client’s e-billing system, as required
- Answering questions about the billing process, invoices, billing templates and billing issues
- Analyzing monthly reports and contracts from lawyers regarding credits in WIP, unapplied matter credits, disbursements and aged WIP
- Contributing to team efforts by accomplishing results necessary to meet or exceed the department’s overall objectives and improve processes and procedures
- College diploma or university degree specializing in Finance/Accounting
- Two years billing experience or equivalent combination of education, training and experience is an asset
- Experience in a law firm or professional services environment is an asset; recent graduates will also be considered for this position
- Client-service oriented, with strong communication and interpersonal skills
- Tech-savvy with knowledge of e-billing formats and systems would be considered an asset
- Research and problem-solving skills with the ability to exercise judgment to resolve technical issues
- Strong organizational and time management skills with the ability to prioritize projects, manage workload and meet deadlines
- Strong attention to detail and analytical skills
- Ability to work both independently and collaboratively within a team environment
- Flexible to work overtime when necessary
- Advanced knowledge of Microsoft Word and Excel
- Experience with professional services billing system (i.e., Aderant, Elite) would be considered an asset
- Problem-solving skills in order to correct invoice errors and discrepancies promptly to ensure that accounts are processed and presented to clients in a timely fashion
- Ability to adapt to various clients’ e-billing systems
- Ability to work in a high-volume and deadline-driven environment