Offre d’emploi

Consultant principal, Renseignements sur les clients et les marchés (en anglais)

Toronto
Permanent - Temps plein

Overview

Blake, Cassels & Graydon LLP (Blakes), one of Canada’s largest and most successful law firms, is seeking a Senior Consultant, Client & Market Intelligence to join the Firm’s Client Relations & Marketing department in the Toronto office. 

About the Role

As a Senior Consultant, you will play an integral role in advancing client insights and knowledge of the key markets in which the Firm operates. You will leverage internal and external resources to provide actionable insights that support business development efforts and strategic decision-making. This role involves frequent interaction with stakeholders across all offices and requires strong business research and analytical skills, adept with data and statistics, technologically savvy (including generative AI) and ability to manage a high volume of projects and competing priorities while adhering to the highest quality standards and operational procedures. The Senior Consultant will coach/mentor team members and lead projects. This position reports to the Director, Client & Market Intelligence. 

  • Responsibilities

    Key Responsibilities:

    • Identify revenue-generating opportunities for the Firm and target client growth
    • Advance our insights into key markets and industries in pursuit of opportunities
    • Execute a variety of tactical and strategic research projects to support ongoing initiatives
    • Develop a deep understanding of the legal market and law firm economics and apply this knowledge to initiatives and projects
    • Develop a deep understanding of the Firm’s internal data collection and reporting processes and apply this knowledge to initiatives and projects
    • Apply skills and knowledge to billable client matters and client requests
    • Apply cost-effective and efficient approaches to projects by taking a practical approach to research and deliverables
    • Prepare written reports and present findings to lawyers and senior leadership
    • Lead the evaluation of tools/applications and prepare persuasive business cases
    • Work with the Director and Chief Client Relations & Marketing Officer to prepare deliverables for senior leadership
    • Monitor the domestic and global legal services markets and apply insights to inform business strategy
    • Monitor developments affecting key clients and markets, including domestic and global political and economic developments and integrate findings into ongoing initiatives and projects
    • Lead research projects as assigned by the Director
    • Coach/mentor team members and review deliverables
    • Maintain policies, templates, checklists, research guides and playbooks
  • Education & Experience
    • Master’s degree in business, information science or equivalent
    • Additional technical certifications in competitive/market intelligence and/or data analytics would be considered an asset
    • Minimum of 10 years of relevant experience, preferably in legal or professional services 
    • Strong qualitative and quantitative research and data analytical skills are required
  • Skills & Abilities
    • Technologically savvy and intellectually curious
    • Demonstrated practical project management skills
    • Experience working with executive leadership and senior partners
    • Experience managing stakeholders, including managing multiple expectations and deliverables simultaneously
    • Ability to establish trusted relationships with colleagues at all levels
    • Strong written and verbal communication skills
    • Proven ability to be a “lateral thinker” to bridge gaps and draw on effective tools and resources to achieve desired outcomes
    • Knowledge of corporate transactions including M&A, capital markets, private equity and litigation will be considered an asset
  • Applications & Tools
    • Proficient in using online business databases such as Bloomberg, PitchBook and S&P Global Market Intelligence
    • Strong proficiency in Microsoft Teams, Word, PowerPoint and Excel (including formula building and pivot tables)
    • Working knowledge of Microsoft Power BI and SharePoint

    • About Blakes

    At Blakes, we are all about our people. We are committed to not only providing exceptional client experiences, but also fostering an open and inclusive workplace culture for legal professionals and administrative professionals. As a winner of the Canada’s Best Diversity Employers award, as well as the Greater Toronto’s Top Employers award, we know that diversity and inclusion are not simply initiatives on the perimeter of our business — they are the core of our success. We understand the importance of cultivating an environment that brings out the best in each person. Our success as a Firm starts with the hiring, development and retention of top talent.

    Blakes welcomes applications from all qualified applicants. The Firm is committed to maintaining an inclusive work environment comprised of people with diverse perspectives, backgrounds, identities and cultures.

    The Firm provides accommodation for applicants with disabilities and in respect of other protected grounds during the recruitment process in accordance with applicable laws. Please contact us to request accommodation.

    How to Apply?

    To apply for this position, please submit your application along with a cover letter and résumé directly to our application portal.

    Blakes wishes to thank all applicants for their interest. However, only those candidates selected for an interview will be contacted.

    Apply